BRITISH FESTIVALS INTRODUCE LUXURY SERVICES TO ATTRACT WEALTHY FESTIVALGOERS
British music and arts festivals are introducing high-end amenities including fine dining, hot tubs and premium toilet facilities in response to demand from younger audiences willing to pay substantially for comfort. Togather, an event catering company, operated a 65-seater restaurant at the Love Supreme jazz festival in East Sussex in July, offering a three-course menu at £65 per head alongside wines priced at up to £80. The restaurant ran 13 sittings across the three-day event and served 845 diners. Wilderness festival in Oxfordshire offers Fortnum & Mason picnics at £97.50 per head, featuring dishes such as duck liver parfait with orange jelly and chilli and dill prawns with compressed cucumber.
Digby Vollrath, chief executive of Togather, stated that younger generations prioritise spending money on experiences rather than possessions, with festivals representing a primary target for such expenditure. Beyond dining, festival operators have begun offering "pamper parlours", saunas and luxury toilet facilities branded as "loo lounges". When Nature Calls, which operates upmarket facilities at festivals including Latitude and Rewind, charges approximately £80 for access to porcelain toilets cleaned after each use, alongside mirrors, hairdryers and curling wands. These facilities aim to maintain attendees' appearance and comfort throughout the event.
The expansion of luxury offerings reflects financial pressure within the festival industry and a shift in consumer expectations amongst younger attendees. Festival operators appear to view premium experiences as a means to increase revenue whilst competing for spending from a demographic prioritising experiential consumption. The trend represents a marked departure from the traditionally austere conditions historically associated with British festival attendance.